Responsible Play & Support (NZ)
nzplayviax.com supports safer play. Gambling should be entertainment, not a way to make money.
Know the signs
- Spending more time or money than planned
- Chasing losses or borrowing to gamble
- Hiding play from others; feeling anxious or irritable
- Impact on work, study, relationships, or finances
Practical safer-play tips
- Set a budget and time limit; stick to both
- Take regular breaks; avoid gambling when upset or intoxicated
- Use separate spending money; never use rent, bills, or savings
- Seek support early if gambling stops being fun
You must be 18+ to participate in gambling activities in New Zealand.
Time-out & self-exclusion (via NZ Play Viax Limited)
If you want a break, we can help you restrict access to your account and communications.
- Time-out: temporary restriction (e.g., 24 hours to several weeks)
- Self-exclusion: longer restriction (months or longer) and marketing opt-out
Request a time-out or self-exclusion by contacting us: contact@nzplayviax.com or +64 27 418 6392.
Get help in New Zealand
- Gambling Helpline: 0800 654 655 • text 8006 • online chat: gamblinghelpline.co.nz
- Mental health support: call/text 1737 (free, 24/7)
- Emergency: call 111 if you or someone else is in immediate danger
- Regulator info: Department of Internal Affairs — Gambling: dia.govt.nz/Gambling