Age Verification Policy

1) Why we verify age

We take reasonable steps to prevent access by underage persons and to support responsible participation. You must not use the service if you are under 18, or if you are accessing from a jurisdiction where you are not of legal age.

2) Age-gating at sign-up and use

• During registration you must confirm your date of birth and that you are 18+.
• We may show an age-gate and require you to confirm your age before accessing age-restricted pages or features.
• We may restrict certain features (including deposits, withdrawals, and gameplay) until checks are completed.

3) How verification works (KYC)

We may verify your age and identity using electronic checks and/or by requesting documents. Verification may occur at sign-up, before withdrawals, at deposit thresholds, or whenever we consider it necessary.

• Electronic verification (for example, matching your details against reliable databases).
• Photo ID (e.g., NZ driver licence, passport) and, where needed, a selfie/liveness check.
• Proof of address (e.g., recent utility bill or bank statement) and payment method checks.

4) If we suspect you are underage

• We may immediately suspend or limit your account while we investigate.
• We may request additional information or documents to confirm your age.
• If you are confirmed to be under 18, we will close the account and prevent further access. We may handle deposits, withdrawals, and any unsettled activity in accordance with our Terms and applicable law (including preventing underage gambling).
• Providing false, misleading, or someone else’s identification details is prohibited and may result in refusal of service and account termination.

5) Data handling

We only request information needed for verification and compliance. We store and protect verification records and may share information with verification providers and relevant authorities where required or permitted by law. For more detail, see our privacy information on the site.

6) Changes to this policy

We may update this policy to reflect legal, operational, or risk changes. The “Last updated” date shows the most recent revision.